How service-friendly are XMG laptops?

Right to repair & upgrade by design

Laptops from XMG and SCHENKER are generally very maintenance-friendly. This results from the fact that each laptop is designed from the ground up for the needs of flexible BTO assembly. Slots for RAM and mass storage are always accessible by unscrewing the bottom case of the laptop. Case screws are always placed in such a way that they can be immediately recognized by the user and removed and reinserted as often as desired. Case screws are neither hidden behind rubber feet nor behind warranty labels.

One screwdriver to rule them all

All case screws of XMG and SCHENKER laptops can be removed with a standard “PH 0” (Phillips head zero) screwdriver.

Only exception: SCHENKER VISION 15 uses Torx “T6” screws, which have an especially high torque resistance. An appropriate screwdriver is listed as recommended accessory.

Upgrades without voiding the warranty

Maintenance and upgrades of XMG and SCHENKER laptops by owners and third parties is possible without loss of warranty if done properly. Corresponding instructions are linked in PDF format in our download portal, instructional videos are available on our YouTube channel. Please find additional details in this FAQ article: Disassembly for SSD and RAM upgrades